Answers for custom print quotes, artwork, samples and production details.

No. ZIVFY focuses on quote-based custom printing. Final pricing depends on product type, size, quantity, material, thickness, finishing method, artwork setup, packaging and delivery requirements.

Many ZIVFY projects involve custom sizes, materials, special finishes or multiple designs. A manual quote helps match the correct production method to the actual project instead of forcing it into a fixed checkout price.

Please send the product type, quantity, finished size, number of designs, material preference, finish requirements, target timeline, delivery country and any existing artwork or reference images.

Yes. You can describe your product use, target look, budget range and reference examples. ZIVFY can suggest suitable material and finishing directions before the final quote is confirmed.

No. You can send existing artwork, logos, mockups or reference images during the quote stage. Initial quote review is free, but custom design, artwork repair, detailed prepress setup, proof preparation or production work may require payment or deposit before work begins.

Print-ready PDF, AI and EPS files are preferred. PSD, JPG, PNG and ZIP files can also be uploaded as reference files, but vector files are usually better for logos, foil stamping, debossing, die cutting and precision work.

Yes. ZIVFY quote forms support large artwork or reference uploads up to 200MB total. If your files are larger, you can share a download link or contact us for another upload method.

Yes. Print files should include bleed and safe margins. For many paper products, 3mm bleed is recommended, but the exact setup may depend on product type, finished size and finishing method.

Special finish areas should be supplied as separate layers, masks or clearly marked artwork whenever possible. This helps check position, line weight, registration and production feasibility.

Yes. You can send logos, screenshots, sketches, product photos, rough layouts or reference images for quote review. If the project needs custom design, artwork repair, vector redrawing or detailed production file setup, that work may require payment or deposit before it begins.

No. Initial quote review is free, but custom design, artwork repair, vector redrawing, detailed prepress setup and proof preparation may require payment or deposit before work begins.

Yes. ZIVFY can provide sample book or sample kit options so buyers can compare paper, thickness, material feel, label film, foil, debossing, spot UV and other finish references before making a decision.

The ZIVFY sample book or sample kit can be free, but the customer usually pays the shipping cost. The sample book is designed to help compare real materials and finish references before a custom order.

No. The sample book includes useful material and finish references, but it cannot include every possible size, color, paper, label material, adhesive, finish and structure combination.

It depends on the product and production method. Some exact custom samples are possible but may require setup fees and extra time. For many projects, sample book references plus digital proofing are more practical.

For custom projects, production details should be confirmed before printing. Depending on the project, this may include artwork review, digital proof, layout confirmation, material confirmation or finish-position confirmation. Custom proof preparation may require payment or deposit before work begins.

ZIVFY supports premium business cards, labels and stickers, luxury envelopes, name badges, custom coasters, inserts and other custom brand presentation materials.

Common options include foil stamping, debossing, embossing, spot UV, raised UV, die cutting, edge painting, color core, soft-touch lamination, white ink, metallic materials, clear labels and specialty adhesive products.

The right material depends on product use. Business cards need paper feel, thickness and finish compatibility. Labels need surface, adhesive, moisture resistance and application environment. Coasters, envelopes and badges require different material logic.

No. Label performance depends on the selected material, surface, adhesive, lamination and use environment. Some labels are water-resistant or waterproof, while paper labels are usually better for dry indoor use.

Yes. FSC-certified or more responsible paper directions can be discussed when suitable. Exact availability depends on product type, material choice and production requirements.

Production time depends on product type, quantity, material, finishing method and artwork approval. Simple products may be faster, while custom materials, special finishes, bulk orders or complex structures need more time.

Production time starts after payment or deposit, final artwork approval, material confirmation and production details are completed. It does not start from the first inquiry if project details are still incomplete.

Some urgent projects can be reviewed, but rush production depends on material availability, production schedule, finish complexity and shipping destination. Urgent deadlines should be mentioned at the quote stage.

Yes. ZIVFY can support international shipping. Shipping cost and delivery time depend on destination country, package size, weight, courier method and customs process.

Usually shipping is quoted separately unless clearly included in the final offer. Custom print products can vary greatly in weight and packaging size, so shipping should be confirmed based on the final order.

Payment options are confirmed after quote acceptance. ZIVFY commonly supports PayPal invoices or payment links, and major credit/debit cards may be available through PayPal checkout where supported. Other payment options may be discussed for approved custom orders.

Major credit/debit cards may be available through PayPal checkout. Availability can vary by country, card issuer and PayPal checkout conditions.

Some buyers may be able to pay by card through PayPal checkout without logging into a PayPal account, but this depends on country, card issuer and PayPal checkout conditions.

For approved custom orders, other payment options may be discussed during the quote process before payment is requested. Final availability depends on order type, amount, buyer location and account approval.

Once artwork setup, material purchase, proof preparation or production work has started, cancellation may not be possible. If the order is still in the quote stage, contact us as early as possible.

If there is a production issue, please contact ZIVFY with clear photos, order details and a description of the problem. We will review the issue based on the confirmed specification, artwork approval and production record.

No screen can guarantee exact color matching because monitors, lighting, paper, ink, coating and material surfaces all affect appearance. For color-sensitive projects, material samples, physical references or special color instructions should be discussed before production.

Basic production artwork support may be available for some orders, but custom design, logo design, vector redrawing, complex creative work or detailed file rebuilding should be discussed separately and may require payment or deposit before work begins.